Our Policies

Our Policies:

At Radhika Packers & Movers, we believe in complete transparency and professionalism. A relocation is not just about shifting goods—it is about shifting trust. That’s why we have designed clear, customer-friendly policies to ensure every move is smooth, safe, and stress-free.
1. Privacy Policy – Protecting Your Information
We respect your privacy as much as we respect your belongings.
What We Collect: Basic details like name, address, phone number, email, and moving requirements.

How We Use It: This information is used only to provide accurate quotations, confirm bookings, and update you on your move status.

No Third-Party Selling: We do not share or sell your personal details to any external companies.

Security Measures: Our systems are secured with encryption to prevent unauthorized access.

Example: When you request a quote at 8494807907 / 8222907622, your details stay confidential and are used strictly for service purposes.
2. Billing Process – Transparent & Hassle-Free
We maintain complete clarity in our billing system so that customers know exactly what they are paying for.
Free Quotation: Based on goods volume, distance, manpower, and additional services.

No Hidden Charges: Every cost is explained beforehand.

Advance Payment: A token advance confirms the booking.

Balance Payment: Collected after safe delivery of goods.

Accepted Payments: Cash, UPI, bank transfer, or cheque.

Example: If you book a 2BHK move from Whitefield to Koramangala, the quotation will clearly mention packing charges, loading, transport, and unloading fees—so there are no last-minute surprises.

3. Working Method & Process
Our working style is designed to make shifting easy and organised:
Initial Contact: You call us at 8494807907 / 8222907622 and share your requirements.

Free Site Survey (if needed): For large moves, we visit your home or office to assess goods.

Quotation: Based on the survey, we give you a clear estimate.

Packing: Our team arrives with packing materials on the scheduled day.

Loading & Transport: Goods are carefully loaded and transported.

Unloading & Rearrangement: At the destination, items are unpacked and placed as per your instructions.

Feedback & Support: We ensure customer satisfaction before closing the service.

This step-by-step process ensures your move is handled professionally from start to finish.

4. Terms & Conditions
To ensure clarity and avoid misunderstandings, our services are bound by simple terms:
Booking Confirmation: Bookings are confirmed upon receipt of an advance.

Cancellation: Free cancellation up to 24 hours before the move. Later cancellations may attract minimal charges.

Insurance Coverage: Transit insurance is optional but strongly recommended.

Service Limitations: We do not move hazardous materials, flammable items, or illegal goods.

Customer Responsibilities: Ensure clear access for loading/unloading and presence of a responsible person during shifting.